Pre-arrival housekeeping essentials

 

BEFORE YOU COME:

BEDS

If you have not done so already, please confirm how you would like the beds laid out, rooms can be twin or double. Our floor plans can be viewed here   If you need a cot or highchair please click here to request one.

CATERING OPTIONS
If you would like to book any last minute catering including drop off meals to re-heat yourself please click here to view catering options. We recommend you book well in advance to avoid disappointment.

HOT TUB

Please read and print a copy of our guest info with particular focus on the hot tub instructions on p15.  There is a leather bound print out of the guest info booklet at each property

NB: Please do not use the hot tub in windy weather - it is very dangerous to lift the lid!!

WHAT WE PROVIDE
A full list of all the equipment we supply including kitchen kit and linen/towels is on our website What we provide 

NO FIREWORKS

We are surrounded by farmland full of sheep, cows and horses, even if you can’t see any - therefore fireworks, lanterns and also wax candles inside the property are strictly forbidden.

 

STARTING YOUR HOLIDAY:

PROPERTY ADDRESS

Barford, Wanson Mouth, Poundstock, Cornwall, EX23 0DF, UK directions here 

CHECK IN/CHECK OUT

Please note check in is 4pm and check out is 10am (no late check outs allowed). Parking is limited at Barord so please try to arrive at or after 4pm - PLEASE NOTE early access is not possible! 

ACCESS CODES- NO Keys!

Each main door including the swimming pool, has a door entry pad. Press the digits and then the key symbol, then pull then push the door in quick succession.  The keys to double lock the main doors will be left by the tea and coffee in the kitchen.

 WIFI

Password: tregullandandco

LIGHTING “KILL SWITCH”

To make it easier to save energy, at head height inside each main entry door we have installed “kill switches”, which will turn off all the lights in the house. Just remember to turn it back on again when you get back!

WEATHERPROOF

Please can you make sure all guests close all windows and doors every time you leave the houses and also when it is raining or windy.

DOG OWNERS

Please observe our house rules and guidance for dog owners -Click here to view 

BBQs

If you would like to use our BBQs please let us know. Please bring your own charcoal and firelighters. We supply cleaning equipment for the BBQs and do ask that you leave them as clean and clear as you found them.

GUEST INFO

All this info and much more is available on our website.  There are leather bound copies of our Guest Information folder in the houses.

 

BEFORE YOU GO:  CHECK OUT CHECKLIST

DEPARTURE TIME

It is important to leave on time (10am sharp – no late checkouts allowed), as we need every minute to return the house to a pristine state for our next guests

BEDS 

Now that the risks of Covid are better understood, there is no need to strip your beds any longer.  Just pull the duvet back to air the bed and leave for our cleaning team.

KITCHEN     

Please remove all your left-over food and drink from the kitchen (take it with you or get rid of it with your other rubbish).  Please leave the kitchens clear and dishwasher on a short 25 minute 45°wash NB do not pour large amounts of milk or alcohol down the sink – it disrupts the delicate balance of the waste system.  Take it with you or just leave in the fridge and our staff will dispose of it – please don’t leave any other food in the fridges.

LEAVE IT AS YOU FIND IT

As an experienced provider of deluxe holiday homes we take great pleasure in supplying a large list of extras from kitchen kit via cosy blankets to outsized outdoor games, but as I’m sure you can understand, keeping tabs on it all is a mission!  If you have moved any furniture or equipment (including outdoor games etc) to a different location please return it to where you found it as we have detailed inventories of where and how many of everything we supply.

RUBBISH AND RECYCLING

Please put all tied black binbags from the kitchen bins into the bin store on the drive. Wheelie bins can be taken to the end of the drive on Wednesday night as our bin day is Thursday. Recycling can be decanted from the kitchen stores into the large recycling bins at the end of the drive, the code for the recycling bins lock is 2121 – please replace the lock carefully – (otherwise we get people dumping poobags!).  

 HOTTUB  

Please make sure you have emptied the old water out and clipped the lid on securely using the straps and clips

SECURITY
Please check that all windows and external doors are locked shut before leaving – the weather can get very wild very swiftly on the moors.

HELP

If you have any queries or concerns do email us on:

Hello@tregulland.co.uk for anything before you arrive and on

Help@tregulland.co.uk during your stay (this email is monitored 24/7)

 

We hope you have a wonderful holiday - The Tregulland & Co Team

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