Tregulland & Co - Covid 19 update

Blackbird House Boat Corona Virus Information

Dear Guests,

Welcome to our beautiful house boat, we hope you will love it here.

In order to be allowed to open at all during the Coronavirus pandemic we have followed government guidelines and made some changes to how we operate. We have drawn up extensive and detailed plans to protect you, our staff and the local community from the risk of infection. Please do see our Covid Risk Assessment on our website. We have implemented many additional cleaning routines and additional proceedures. For more information please do see all our Covid documents on our website.

STAFF
All our staff are checked for a temperature before each shift. They are issued with clean gloves, a freshly washed mask and apron for each shift. The houseboat and boathouse will  be spotlessly cleaned as always, you can wipe down all high touch areas again when you first arrive should you wish.

REMOVAL OF SOME HOUSEHOLD OBJECTS
Now we know Covid is mainly airbourne, rather than contact transmission, we have now replaced most of the books, and games etc and have returned the elegant leatherbound guest info booklet to all our properties.

CLEANING
We have not installed wall mounted sanitiser dispensers as washing your hands with soap and water for 20 seconds is still the gold standard advice to remove Covid. We have left  ample cleaning kit for you to use. 

NEW DEPARTURE ROUTINE
We no longer require you to strip your own beds before departure, however, It is important to leave on time (10am), as we need to protect our staff from any unnecessary contact.

Although we now know Covid is airborne and simply opening a window is probably the best protection from catching Covid, we ask that you DO NOT LEAVE ANY DOORS OR WINDOWS OPEN as the weather changes very fast and all our curtains and blinds get damaged.  As long as you ensure to leave on time, our staff are trained to air the property thoroughly before entering.

IF YOU DO DEVELOP SIGNS OF COVID WHILE STAYING IN OUR BOAT
If one of you gets ill (has a temperature or a new continuous cough) while staying in our boat you need to email us immediately on help@tregulland.co.uk and plan to go home ASAP. Please do NOT stay in our boat until the end of your booking but instead self-isolate in your own house. Please see government website for more detailed information.

And finally, the local community is very keen to welcome you back to beautiful Cornwall, but is understandably fearful of tourists bringing in Coronavirus; please make sure you wear masks out of the house where appropriate, wash your hands regularly and stick to social distancing rules at all times.

Thank you for your understanding in these crazy Covid times, please do come back again next year when we hope everything will be back to normal and we can revert to a more relaxed changeover!

Yours faithfully

Ken and Illona Aylmer
and all the team at Tregulland & Co.

What to do if you get Coronavirus symptoms (PDF)

 

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If you have any questions please email us on hello@tregulland.co.uk.